You don’t have to have an appointment to have a fitting, but make sure to sign up for one at the front desk. You need to give yourself 45 minutes to one hour for a fitting; they are on average about 40 minutes.
To schedule an appointment ahead of time, email firstname.lastname@example.org. You can call the locations at 416.538.1234 (Bloor) or 1.888.868.8007 (Yonge), Monday-Friday, as well. Make sure to bring a recycle bag for your purchases; $5.00 is charged for a bag, in an effort to cut down on waste.